Our pricing is customized based on claim volume, provider specialty, business size, and account complexity. We provide a flat-rate monthly quote valid for six months, reassessed biannually. We prefer working with Claim.MD as our clearinghouse since it integrates with Jane App. If you require patient billing services, this will result in a slightly higher quote.

We follow multiple levels of review, run reports on claims older than 60 days, and conduct annual internal audits. Our staff has diverse expertise, and we take strong measures to ensure HIPAA compliance and data security. We also adhere to the Office of the Inspector General’s (OIG) regulations for medical billers.

We specialize in working with alternative healthcare providers such as chiropractors, naturopaths, acupuncturists, and massage therapists. We also handle claims and billing for physical therapists, occupational therapists, and mental health therapists.

Additionally, we have experience with nurse practitioners and surgeons using Jane App.

Yes! We actively follow up on denied claims, investigate the cause, and appeal when necessary to ensure correct processing and reimbursement.

Unfortunately, we only offer claims and billing services for Jane App users. However, we do provide business and practice consultation services for healthcare providers, regardless of their EHR software.

We typically access client accounts twice a week and respond to any questions via email at that time. Scheduled phone calls or Zoom meetings are available as needed.

For urgent matters, include ”Urgent” in the email subject line for a quicker response. We aim to reply to all correspondence within a 48- to 72-hour business period.

Patient billing is an optional service requiring clients to be set up with Jane Payments.

We submit invoices only for insurance patients and only after claims are fully processed.

Clients receive a spreadsheet of who received invoices, and we do not correspond directly with patients.