Areas of Expertise
Please be aware…
We now work exclusively with Jane App Software for our claims and billing, however all of our other services are available to providers regardless of the software they use.
Submitting insurance claims (using Jane App)
We send electronic or paper claims to commercial and governmental insurance companies on behalf of healthcare providers.
account data management Training
Electronic data management is a challenge for many busy practitioners. And there is a lot of data in healthcare: patient data, insurance data, business related data, etc. Let us help you find the best solutions to document and file all of your most crucial information for easy recovery.
Claims follow up & appeals
We follow up with insurance after submission to ensure a smooth and timely reimbursement.
System audits & Advisement
A thriving clinic employs systems to manage the patient load! Whether you need advice on software platforms, EHR programs, patient paperwork or just assistance with organization and process order, we make it easier by implementing steps that support success. We also offer audits to help diagnose challenges with systems already in place.
HIPAA security Audit
HIPAA is of primary importance in the client/practitioner relationship. Patient information must not only be protected at all times, but kept portable for easy access as well. With HIPPA violations being one of the most costly errors in healthcare, allow us to audit your security system and offer suggestion for improvements.
tracking insurance denials
When claims don't go as effortlessly as we want... we're ready for that! We send corrected claims, call insurance companies on your behalf and follow up with any denials eligible for appeal.
provider & Staff training
We provide basic training for administrative staff in front desk responsibilities so working with insurance is done right from the beginning! We help train providers on charting and documentation to avoid problems in the future and establish fluent client relationship.
Training on VOB & Patient Billing
The insurance process starts with VOB! Knowing from the beginning how to process, record and manage benefits makes the claims coordination much simpler. Let us teach you how to get the most accurate and up to date benefits for your patients before starting treatment. You can move forward with confidence knowing exactly what is covered and what will be the patient's responsibility, and then how to bill your patients efficiently. Please note, PMB does not offer VOB or patient billing services!